How do I cancel, pause, or extend my wedding website?

If you wish to cancel your account, please go to the person icon in the top right hand corner of your Editor and click the "Billing" drop down.

Once you are on the billing page, scroll to the bottom and you will see the option to "Cancel my Riley & Grey account" .

For the convenience of those who purchased an annual plan but wish to keep their website or other tools active beyond the wedding, all annual plans automatically roll into month-to-month billing after the annual term is complete. Month-to-month memberships can be cancelled at any time, and you may opt out of the membership rollover at any time during your initial annual term so that billing does not become recurring.

Finally, if you need to pause your active account and take your site offline, but maintain your domain name, we can revert your account to a Reserve plan with an annual renewal charge of $15. You are able to bring your site back online at any time by clicking the "Publish my site!" button at the top of your editor menu.

Please reach out to use at help@rileygrey.com for help with this if needed!